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Frequently Asked Question
Q: How do I place an order?
A: Browse products, add items to your cart, proceed to checkout, enter shipping details, and complete payment.
Q: How do I know if my order is confirmed?
A: You will receive an order confirmation email once payment is successful.
Q: What payment methods do you accept?
A: We accept online banking and e-wallets only.
Q: Is it safe to pay on your website?
A: Yes. All payments are processed through secure, encrypted payment gateways.
Q: What is your return policy?
A: Items can be returned within X days if unused and in original packaging.
Q: How do I request a refund?
A: Contact customer support with your order number and reason for return.
